Digatech provide remote IT support services to businesses of all sizes in Ireland. Keeping your IT systems and network up and running smoothly is a necessity for every business who wants to be competitive.
Why is Remote IT Support Services a Good Idea?
Digatech specialise in putting together tailor made remote IT support services that make provision for whatever level of support you require, depending on the level of skills you have in house. Irrespective of the nature of problem you have encountered, just pick up the phone and give us a call. Your sever may be down or you might be having some problems printing, or maybe someone has deleted a critical file by accident. Our technical team can resolve the problem remotely without anybody having to pay a personal visit. In the rare occasion where a site visit is required, we can send someone to your site no problem.
Typical Support Issues:
- Files corrupted or deleted
- Server down
- Printers not working
- Phone system problems
- Network issues - usually too slow
- PCs damaged by viruses or hardware failure
- Security concerns - viruses, hacking
Round the clock or just covering your business hours - you tell us what you need
Our remote technical support services are designed to be specific to your needs. Whether you require standby services round the clock or during working hours alone, our engineers will be there when needed. We can help you to deal with day to day issues as well as with unexpected problems that might crop up all of a sudden. Just call us and we will setup a secure encrypted connect with the workstation that has encountered a problem and would start troubleshooting immediately.
Speak to us today about our remote technical support services in Ireland. All our support services are cost effective, reliable and we ensure they fit around your business needs perfectly. We can also help you with email hosting, cloud computing, hardware supply, Office 365 and network security.